1. I was surprised that the author said that the best way to preserve bargaining power is through innovation. Typically writers do not outright say the best and worst ways to do something and I appreciate that he did.
2. The Innovation Landscape Gap was a little bit confusing to me. After going through it and digesting it a little bit more, I understand his main points and I see how they correlate.
3. I would love to ask the author what strategies have worked best for him in the best. I would also like to ask what has been the worst strategy he has attempted to use.
4. I disagreed when the article said you can only create value for a potential customer by saving them money or by helping a cause. I think that through innovation you can save the customer time and energy and I think that is just as important if not more than money.
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